Out of 765 of our patients who completed our Friends and Family Test between January 2024 and November 2024, 92% rated us 'Very good' or 'Good'

Please visit The Friends and Family page on our website, If you have not yet completed the form and would like to.

Thank you to the 45 patients who completed our Friends and Family Test in November 2024.

When asked the following question:

Overall, how was your experience of our service?

37 answered very good

5 answered good

3 answered neither good nor poor 

0 answered poor

0 answered very poor

0 don’t know 

Thank you to the 202 patients who completed our Friends and Family Test in October 2024.

When asked the following question:

Overall, how was your experience of our service?

174 answered very good

17 answered good

8 answered neither good nor poor 

2 answered poor

0 answered very poor

1 don’t know 

 

Thank you to the 100 patients who completed our Friends and Family Test in September 2024.

When asked the following question:

Overall, how was your experience of our service?

88 answered very good

9 answered good

2 answered neither good nor poor 

0 answered poor

1 answered very poor

0 don’t know 

 

Thank you to the 59 patients who completed our Friends and Family Test in August 2024.

When asked the following question:

Overall, how was your experience of our service?

44 answered very good

12 answered good

1 answered neither good nor poor 

0 answered poor

1 answered very poor

1 don’t know 

 

Thank you to the 64 patients who completed our Friends and Family Test in July 2024.

When asked the following question:

Overall, how was your experience of our service?

58 answered very good

2 answered good

1 answered neither good nor poor 

0 answered poor

3 answered very poor

1 don’t know 

 

Thank you to the 84 patients who completed our Friends and Family Test in June 2024.

When asked the following question:

Overall, how was your experience of our service?

78 answered very good

4 answered good

1 answered neither good nor poor 

0 answered poor

1 answered very poor

0 don’t know 

Market Rasen FFT Results June 24.PNG

Thank you to the 90 patients who completed our Friends and Family Test in May 2024.

When asked the following question:

Overall, how was your experience of our service?

75 answered very good

6 answered good

3 answered neither good nor poor 

2 answered poor

3 answered very poor

1 don’t know 

 

Thank you to the 95 patients who completed our Friends and Family Test in June 2024.

When asked the following question:

Overall, how was your experience of our service?

79 answered very good

9 answered good

2 answered neither good nor poor 

2 answered poor

2 answered very poor

1 don’t know 

 

Thank you to the 102 patients who completed our Friends and Family Test in March 2024.

When asked the following question:

Overall, how was your experience of our service?

88 answered very good

7 answered good

3 answered neither good nor poor 

2 answered poor

1 answered very poor

1 don’t know 

   

Thank you to the 124 patients who completed our Friends and Family Test  in February 2024.

When asked the following question:

Overall, how was your experience of our service?

1010 answered very good

9 answered good

3 answered neither good nor poor 

2 answered poor

0 answered very poor

1 don’t know    

Thank you to the 127 patients who completed our Friends and Family Test  in January 2024.

When asked the following question:

Overall, how was your experience of our service?

109 answered very good

13 answered good

3 answered neither good nor poor 

2 answered poor

0 answered very poor

0 don’t know     

What do our patients say.

"I always get good service when using Askmygp. Prompt service from contacting to consultation".

"Great system, so pleased you use this"

"Very impressed with speed of reply, and particularly impressed with the doctor dealing with my problem, I was able to easily understand what he was saying, so it caused me no added anxiety, he was also very calming! Thank you."

"Very quick response. Reassuring."

"Generally system works well, contacted AskMyGP today with a query about medication & got a speedy reply. I then rang Surgery, about some blood test results, only two waiting to speak to a Receptionist, so after a short wait I was able to speak to a very pleasant & helpful Receptionist, a real asset to the Surgery."

"Excellent thank you"

"A very good appointment I felt really listened to and not rushed. The doctor was very understanding"

"Really efficient service. One of the best I have come across. I am a doctoral psychotherapist having worked in Health and Social Care for over 50 years and this surgery and pharmacy is one of the most efficiently responsive ones I have experienced".

"First class service"

"Excellent service today from Market Rasen Surgery. Two appointments with separate clinicians within a couple of hours. Well done team Market Rasen. ".

FFT Results 2023

Out of 1050 of our patients who completed our Friends and Family Test between February 2023 to December 2023, 92% rated us 'Very good' or 'Good'

Thank you to the 93 patients who completed our Friends and Family Test in December 2023.

When asked the following question:

Overall, how was your experience of our service?

71 answered very good

13 answered good

5 answered neither good nor poor 

2 answered poor

2 answered very poor

0 don’t know     

Thank you to the 87 patients who completed our Friends and Family Test  in November 2023.

When asked the following question:

Overall, how was your experience of our service?

  • 73 answered very good
  • 7 answered good
  • 4 answered neither good nor poor 
  • 2 answered poor
  • 0 answered very poor
  • 1 don’t know     

Thank you to the 92 patients who completed our Friends and Family Test in October 2023.

When asked the following question:

Overall, how was your experience of our service?

  • 78 answered very good
  • 10 answered good
  • 1 answered neither good nor poor 
  • 2 answered poor
  • 0 answered very poor
  • 1 don’t know     

Thank you to the 100 patients who completed our Friends and Family Test in September 2023.

When asked the following question:

Overall, how was your experience of our service?

  • 85 answered very good
  • 10 answered good
  • 1 answered neither good nor poor 
  • 1 answered poor
  • 2 answered very poor
  • 1 don’t know     

Thank you to the 116 patients who completed our Friends and Family Test in August 2023.

When asked the following question:

Overall, how was your experience of our service?

  • 99 answered very good
  • 12 answered good
  • 3 answered neither good nor poor 
  • 2 answered poor
  • 0 answered very poor
  • 0 don’t know     

Thank you to the 94 patients who completed our Friends and Family Test in July 2023.

When asked the following question:

Overall, how was your experience of our service?

  • 74 answered very good
  • 10 answered good
  • 2 answered neither good nor poor 
  • 7 answered poor
  • 1 answered very poor
  • 0 don’t know     

Thank you to the 94 patients who completed our Friends and Family Test in June 2023.

When asked the following question:

Overall, how was your experience of our service?

  • 71 answered very good
  • 17 answered good
  • 4 answered neither good nor poor 
  • 1 answered poor
  • 1 answered very poor
  • 0 don’t know     

Thank you to the 111 patients who completed our Friends and Family Test in May 2023.

When asked the following question:

Overall, how was your experience of our service?

  • 94 answered very good
  • 11 answered good
  • 2 answered neither good nor poor 
  • 2 answered poor
  • 2 answered very poor
  • 0 don’t know     

Thank you to the 79 patients who completed our Friends and Family Test in April 2023.

When asked the following question:

Overall, how was your experience of our service?

  • 62 answered very good
  • 12 answered good
  • 2 answered neither good nor poor 
  • 0 answered poor
  • 3 answered very poor
  • 0 don’t know     

Thank you to the 91 patients who completed our Friends and Family Test in March 2023.

When asked the following question:

Overall, how was your experience of our service?

  • 71 answered very good
  • 9 answered good
  • 3 answered neither good nor poor 
  • 5 answered poor
  • 3 answered very poor
  • 0 don’t know     

Thank you to the 93 patients who completed our Friends and Family Test in February 2023.

When asked the following question:

Overall, how was your experience of our service?

  • 73 answered very good
  • 8 answered good
  • 3 answered neither good nor poor 
  • 3 answered poor
  • 6 answered very poor
  • 0 don’t know     

What our patients said in 2023.

" Very fast replies to my issue, and sound advice given meaning treatment can be started a lot sooner, overall very happy with this service. Thank you "

" So very grateful for the quick help and support regarding my health matter. I came away feeling so very grateful of all the help given and to come away with no worries at all as I felt I was in good hands. Will rothwell was extremely professional and I cannot be any more grateful for his listening and acting to assure me in going forward. I am so grateful to market Rasen surgery always for their time and help always. Thank you."

"I have no complaints about the surgery and I am very satisfied with the service I get from it. Many thanks to all the staff ".

"Absolutely wonder GP, very happy."

"Fast efficient way of sorting out problems. I have had 2 responses today to further questions. This would not happen using telephone. Impressed."

"Thank you very much Marcin for the response, quick and informative. Very pleased with this service and your support."