Make a Complaint

We aim to provide you with the very best possible service at all times. However, if you have a complaint or concern about the service that you have received from the doctors or any of the staff working in this practice, please let us know. We operate a practice complaints procedure as part of a…

Details

Get test Results

If you have had tests, for example blood or urine tests, or been for an x-ray, we usually get your results back about one to two weeks later (blood tests usually sooner).  These results are all checked by the doctor or nurse who requested them and actioned appropriately before being filed in your medical record. …

Details

Request a Home Visit

Requests for home visits should be made as early as possible by telephoning 01673 843556.  Home visits are solely for patients who are either too ill to attend the surgery or are physically housebound.  It is not possible to give a definite time for a home visit nor to guarantee which doctor will attend.  The…

Details

Get a Mammogram

When will I be invited for a mammogram? If you are between the ages of 50 and 70 you will be invited for breast screening every three years as part of the National Breast Screening programme. When will I receive my first invitation? Your name will be taken from our patient list and you will…

Details