The practice is committed to providing equality and fairness for all patients in their treatment, to eliminating discrimination and encouraging diversity amongst our workforce and to not discriminating on grounds of gender, marital status, race, ethnic origin, colour, nationality, national origin, disability, medical condition, sexual orientation, religion/belief or age. The practice will not tolerate any form of unlawful or unfair discrimination, including comments or jokes which may be considered offensive.

Our commitment is:

  • To treat all patients, staff and visitors fairly and with dignity and respect.
  • To create an environment in which individual differences and the contributions of all our patients, staff and visitors are recognised and valued.
  • To offer equal opportunities to all patients, staff and visitors
  • To not tolerate any discrimination against any patient (including those wishing to register), staff or job applicant or visitor for any of the above reasons; any such discrimination will be considered as a disciplinary offence.
  • To review all our policies and working practices and procedures to ensure fairness.

If you feel that you are being discriminated against or not offered equal opportunities, you should bring the matter to the attention of the practice manager as quickly as possible, who will investigate the matter thoroughly and confidentially within five working days, establish the facts and decide whether discrimination has taken place and advise you of the outcome of the investigation in writing within ten working days and finally take appropriate action to prevent further discrimination and discipline the offender(s), if appropriate, via the practice’s disciplinary procedure.