The practice endeavours to provide the highest quality treatment and care possible to its patients ensuring at all times that it works with the most up to date clinical information and current best practice guidelines.

The doctors and nurses regularly carry out audits on various aspects of our clinical care in order to ensure we are accountable for continuously improving the quality of our services and safeguarding high standards of care.

Education and Training

All staff, both clinical and non clinical, take part in an annual appraisal system which links into their personal development programme. Doctors and nurses are professionally obliged to maintain their continuing professional development to ensure their clinical skills are as up to date as possible. On the third Thursday of each month the practice & dispensary closes for an afternoon to allow all staff to take part in protected learning. The type of training staff take part in at the protected learning sessions include updates such as basic life support, health and safety, appraisal skills, team building and information governance. These half days also give us the opportunity to review departmental policies and procedures, to examine critical incidents that may have happened over the last few months and to review complaints or feedback from the annual patient survey in order to implement any changes that may be necessary from that. The doctors regularly attend a variety of clinical treatment updates, GP registrar training sessions, and resuscitation training days.

Clinical Effectiveness

The National Institute for Health and Clinical Excellence (NICE) is the independent organisation which is responsible for providing national guidance on the promotion of good health and the prevention and treatment of ill health. It produces guidance in three areas of public health:

  • the promotion of good health and the prevention of ill health for those working in the NHS, local authorities and the wider public and voluntary sector, health technologies.
  • the use of new and existing medicines, treatments and procedures within the NHS and clinical practice.
  • the appropriate treatment and care of people with specific diseases and conditions within the NHS.

Health and Safety

We have a robust framework for ensuring we adhere to health and safety legislation within the practice both for staff working in the environment of the surgery as well as to prevent harm to you when you attend the surgery.