Accredited Veteran Friendly Practice

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Corona Update

SITUATION THAT IS FAR FROM NORMAL.

WE STILL OPEN UNDER THE STRICTEST, CURRENT HEALTH AND SAFETY GUIDELINES.

COVID19- ACTION PLAN -

TO ALLOW MARKET RASEN SURGERY TO PROVIDE OUR FULL SERVICE TO YOU, IT IS PARAMOUNT THAT THE HEALTH AND SAFETY OF OUR STAFF AND PATIENTS IS MAINTAINED. WE NEED OUR PATIENTS FULL CO-OPERATION IN IMPLEMENTING OUR ACTION PLAN AS THE CONSEQUENCES IF A STAFF MEMBER WAS TO CONTRACT THE VIRUS THIS COULD MEAN THE TOTAL SHUT DOWN OF THE SURGERY. IF YOU HAVE A HIGH TEMPERATURE, SORE THROAT AND/OR PERSISTENT COUGH PLEASE DO NOT COME IN TO THE SURGERY AND FOLLOW NHS 111 GUIDELINES AT https://111.nhs.uk/

IF YOU NEED AN APPOINTMENT/ADVICE PLEASE LOG IN TO ASKMYGP OR CONTACT THE SURGERY IF YOU DO NOT HAVE INTERNET ACCESS. WE WILL NOT BE ACCEPTING WALK-INS. WE ARE NO LONGER OPERATING THE WALK-IN BLOOD TEST CLINIC - THESE WILL BE BOOKABLE APPOINTMENTS ONLY.

DUE TO NEW GOVERNMENT GUIDANCE REGARDING COVID-19, WE ARE NO LONGER OFFERING A DELIVERY SERVICE; HOWEVER, IF YOU HAVE A GENUINE REASON FOR CONTINUED HOME DELIVERY PLEASE CONTACT THE DISPENSARY TO DISCUSS THIS. WE ARE NOT ALWAYS ABLE TO ANSWER THE TELEPHONE IMMEDIATELY, SO PLEASE LEAVE A SHORT MESSAGE ON THE ANSWER PHONE AND WE WILL RETURN YOUR CALL. PLEASE NOTE: THE DISPENSARY WILL NO LONGER BE ACCEPTING TELEPHONE REQUESTS FOR REPEAT MEDICATION.

THE DISPENSARY WILL BE OPEN FOR COLLECTION OF MEDICATION ONLY. ANY QUERIES REGARDING MEDICATION MUST BE PUT IN WRITING AND POSTED IN THE REPEAT BOX LOCATED AT THE DISPENSARY OR THE OUTSIDE LETTER BOX. PLEASE NOTE: RECEPTION WILL NOT BE ABLE TO DEAL WITH ANY REQUESTS/QUERIES REGARDING MEDICATION.

PLEASE ATTEND APPOINTMENTS ON YOUR OWN AS WE ARE LIMITING THE NUMBER OF PEOPLE WE HAVE IN THE SURGERY AT ONE TIME. THE ONLY EXCEPTIONS ARE: IF YOU ARE BRINGING IN A CHILD OR YOU ARE A CARER OR A FAMILY MEMBER WHO NEEDS TO BRING SOMEONE IN WHO NEEDS SUPPORT FOR THEIR APPOINTMENT DUE TO A DISABILITY. PLEASE WEAR A MASK WHEN ENTERING THE BUILDING.

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