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AskMyGP
We have changed our appointment system and moved over to a System called AskMyGP.
This means that you no longer need to ring or come to the Practice to book a doctor’s appointment, ask for advice, etc., as all appointment requests will be made online, via the AskMyGP website or your mobile phone (Please note: there is NO App for this). This will avoid you having to queue on the phone or at the reception desk.
If you contact us on a working day, our aim is to deal with all requests and queries on the day they are received. Patients can choose to receive a response by email, text message or phone call, depending on preference. We hope this service will also help you to get the right advice or appointment, with the appropriate person, more quickly and efficiently.
To register for this or book an appointment, please use this link below. Please read the instructions below before clicking this link.
Please note on the AskMyGP page, you will need to put your medical problem in the text box, then select one of the two options.
If you would like self help guidance then please click the “Quick self Help Button”
If you would like to consult a GP please click the “consult your GP Button.”
On the next page you will need to sign up as new user, if its your 1st time of use, or login as existing user if already registered, using the appropriate buttons.
Please bear with us during what will be a very busy time as we all get used to this new system, aimed to help us help you!
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Details
WE STILL OPEN UNDER THE STRICTEST, CURRENT HEALTH AND SAFETY GUIDELINES.
TO ALLOW MARKET RASEN SURGERY TO PROVIDE OUR FULL SERVICE TO YOU, IT IS PARAMOUNT THAT THE HEALTH AND SAFETY OF OUR STAFF AND PATIENTS IS MAINTAINED. WE NEED OUR PATIENTS FULL CO-OPERATION IN IMPLEMENTING OUR ACTION PLAN AS THE CONSEQUENCES IF A STAFF MEMBER WAS TO CONTRACT THE VIRUS THIS COULD MEAN THE TOTAL SHUT DOWN OF THE SURGERY. IF YOU HAVE A HIGH TEMPERATURE, SORE THROAT AND/OR PERSISTENT COUGH PLEASE DO NOT COME IN TO THE SURGERY AND FOLLOW NHS 111 GUIDELINES AT https://111.nhs.uk/
IF YOU NEED AN APPOINTMENT/ADVICE PLEASE LOG IN TO ASKMYGP OR CONTACT THE SURGERY IF YOU DO NOT HAVE INTERNET ACCESS. WE WILL NOT BE ACCEPTING WALK-INS. WE ARE NO LONGER OPERATING THE WALK-IN BLOOD TEST CLINIC - THESE WILL BE BOOKABLE APPOINTMENTS ONLY.
DUE TO NEW GOVERNMENT GUIDANCE REGARDING COVID-19, WE ARE NO LONGER OFFERING A DELIVERY SERVICE; HOWEVER, IF YOU HAVE A GENUINE REASON FOR CONTINUED HOME DELIVERY PLEASE CONTACT THE DISPENSARY TO DISCUSS THIS. WE ARE NOT ALWAYS ABLE TO ANSWER THE TELEPHONE IMMEDIATELY, SO PLEASE LEAVE A SHORT MESSAGE ON THE ANSWER PHONE AND WE WILL RETURN YOUR CALL. PLEASE NOTE: THE DISPENSARY WILL NO LONGER BE ACCEPTING TELEPHONE REQUESTS FOR REPEAT MEDICATION.
THE DISPENSARY WILL BE OPEN FOR COLLECTION OF MEDICATION ONLY. ANY QUERIES REGARDING MEDICATION MUST BE PUT IN WRITING AND POSTED IN THE REPEAT BOX LOCATED AT THE DISPENSARY OR THE OUTSIDE LETTER BOX. PLEASE NOTE: RECEPTION WILL NOT BE ABLE TO DEAL WITH ANY REQUESTS/QUERIES REGARDING MEDICATION.
PLEASE ATTEND APPOINTMENTS ON YOUR OWN AS WE ARE LIMITING THE NUMBER OF PEOPLE WE HAVE IN THE SURGERY AT ONE TIME. THE ONLY EXCEPTIONS ARE: IF YOU ARE BRINGING IN A CHILD OR YOU ARE A CARER OR A FAMILY MEMBER WHO NEEDS TO BRING SOMEONE IN WHO NEEDS SUPPORT FOR THEIR APPOINTMENT DUE TO A DISABILITY. PLEASE WEAR A MASK WHEN ENTERING THE BUILDING.